For some time now I’ve been talking to people in the Enterprise ICT world about the benefits of Business/Operations Support Systems (B/OSS). Very often B/OSS is a new term, and so I find myself explaining the history and advantages it can bring. Conversation can then branch off into subjects including Service Orchestration, Public/Private/Hybrid Cloud, SDN, […]
About Evan Linwood
Evan Linwood has a long running interest in Operations and Business Support Systems (OSS/BSS), particularly with respect to how they can revolutionise the world of Enterprise ICT service management. This is a journey extended forward in terms of ArenaCore product development concepts.
Evan blogs on a variety of OSS/BSS & related Enterprise ICT subjects, sharing general thoughts & perspectives, and also experiences regarding the journey with ArenaCore.
Entries by Evan Linwood
The TMForum has recently chosen Australia as the first location globally to launch its TMForum Local program. This is exciting news, and I’d like to invite you to join us at either of the Melbourne or Sydney launch events. These first meetings will be a great opportunity to hear from TMForum Chairman Michael Lawrey regarding […]
Ryan Jeffery has recently released his fantastic new book ‘Mastering Your OSS’, and as luck would have it I managed to secure retail copy number 1! Ryan holds a regular monthly breakfast meeting for professionals working in the Operations Support System (OSS) space, and so I took my copy along to be autographed by the man […]
I guess at some point in our lives we’ve all had a distant wish we could lead the bohemian life of a stage performer (except perhaps without all the hungry bits!), so I was all ears when a friend stopped past for coffee recently and told me one of the more out-there stories I’ve heard in this area. Clayton […]
The concept of how the Infrastructure Technology Information Library (ITIL) can be used as a set of named service products was a thought that crossed my mind in the middle of a business process re-engineering exercise I was involved in some time ago – I thought I’d attempt to explore the concept a bit further […]
You may possibly have been watching the emergence of Converged Infrastructure (CI) offerings from the major equipment vendors. In this entry I’ll attempt to examine the relevance of these products and their management layers to the OSS/BSS domain. This may be a near impossible job for a single blog entry, but here goes! Significant product offerings in the CI […]
Lately I’ve been reading the book ‘Lean Startup’ by author Eric Ries, and wondering how it relates to operations management. One subject that caught my attention in particular was his description regarding how managers wanting to act as ‘change agents’ within an enterprise context can put ‘Lean’ principles to work. Eric describes some viewpoints supporting […]